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How to Handle Communication Mishaps in the Workplace
some kind of negative intent (e.g., they don’t care, they don’t like me, they’re unhappy with my performance ... uncomfortable that your boss went to Ben, one of your direct reports, for some information. You stewed about ...- Authors: David Miller
- Date: Nov 2012
- Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
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Energize Your Clients and Audiences
Energize Your Clients and Audiences When presenting their work, some people are able to energize ... to act and spread your message. Put passion and care into what you do and how you present. The benefits ...- Authors: Elena Petricone
- Date: Aug 2016
- Competency: Communication>Oral communication; Communication>Persuasive communication
- Publication Name: The Independent Consultant
- Topics: Actuarial Profession>Competencies; Actuarial Profession>Management skills; Actuarial Profession>Professional development
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How to Turn Suspects Into Prospects
How to Turn Suspects Into Prospects By Ray Mascola Communication;Operational Management;Time ... priorities. By actively listening you show that you care and in the process you develop credibility and trust ...
- Date: May 2017
- Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication; Communication>Persuasive communication; Communication>Written communication; External Forces & Industry Knowledge>Actuarial methods in business operations; External Forces & Industry Knowledge>Actuarial theory in business context; External Forces & Industry Knowledge>External forces and business performance; External Forces & Industry Knowledge>General business skills; External Forces & Industry Knowledge>Internal forces and business performance; Leadership>Change management; Leadership>Influence; Leadership>Mentoring; Leadership>Professional network leverage; Leadership>Thought leadership; Professional Values>Ethical standards; Professional Values>Practice expertise; Professional Values>Public interest representation; Relationship Management>Relationships and trust; Relationship Management>Staff management and motivation; Relationship Management>Team leadership; Results-Oriented Solutions>Actionable recommendations; Results-Oriented Solutions>Assess decision effectiveness; Strategic Insight and Integration>Big picture view; Strategic Insight and Integration>Effective decision-making; Strategic Insight and Integration>Influence decisions; Strategic Insight and Integration>Management partnership; Strategic Insight and Integration>Strategy development; Technical Skills & Analytical Problem Solving>Incorporate risk management; Technical Skills & Analytical Problem Solving>Innovative solutions; Technical Skills & Analytical Problem Solving>Problem analysis and definition; Technical Skills & Analytical Problem Solving>Process and technique refinement
- Publication Name: Innovators & Entrepreneurs
- Topics: Actuarial Profession>Entrepreneurism; Actuarial Profession>Management skills; Actuarial Profession>Professional development
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The Almighty Elevator Pitch - Part 1: A Competitive Advantage
cares—until you give them a reason to care. And if they don’t care, they won’t remember. How many people ... they have no need for your services, so they don’t care. One actuary commented in an online chat that ...- Date: Nov 2012
- Competency: Communication>Oral communication; Communication>Persuasive communication; Leadership>Influence; Relationship Management>Relationships and trust
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Annuities>Marketing and distribution - Annuities
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In a World of Words, the Eyes Have It
In a World of Words, the Eyes Have It In a World of Words, the Eyes Have It by James Gray ... We can learn from the pros. We can learn how to direct and calibrate eye contact to en- gage our audiences ...- Authors: JAMES J GRAY
- Date: Apr 2004
- Competency: Communication>Oral communication
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills
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Overspeaking: Just Say No
Overspeaking: Just Say No I recently attended a conference where a succession of speakers crossed ... you write your remarks. What do they care about? What could they care less about? Write long, cut short ...- Authors: James Ross Gray
- Date: Apr 2005
- Competency: Communication>Oral communication
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills
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Hit a Home Run in Every Interview
Hit a Home Run in Every Interview Hit a Home Run in Every Interview By John West Hadley ... that I call TO CARE, because the goal of the story is to get the hiring manager to care about your achievements ...- Authors: John West Hadley
- Date: Apr 2004
- Competency: Communication>Oral communication
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills
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Reinventing the Actuarial Image
Reinventing the Actuarial Image Reinventing the Actuarial Image by Sudha Shenoy from The Stepping ... listen carefully Paying attention and listening care- fully to questions allows you to focus on both ...- Authors: Sudha Shenoy
- Date: Jul 2004
- Competency: Communication>Oral communication
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills
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The Sunny Actuary
The Sunny Actuary Humor in the workplace can improve productivity. This article describes a typical ... 8. Tony Batory, FSA, M.A., MAAA, is a health care actuary for UnitedHealth Group focused on small ...- Authors: Anthony Batory
- Date: Nov 2015
- Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication; Communication>Persuasive communication; Communication>Written communication; Relationship Management>Staff management and motivation; Relationship Management>Team leadership; Technical Skills & Analytical Problem Solving>Innovative solutions
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Best practices; Actuarial Profession>Management skills; Actuarial Profession>Professional development
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Standing Out: Your First Impression as a Presenter
Standing Out: Your First Impression as a Presenter This article gives you tips and techniques ... presentation. With all of these details taken care of, I look and feel sharp as I work with my audience ...- Authors: Maureen Costello
- Date: Jan 2009
- Competency: Communication>Oral communication
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills